Contact Custom Printed Pouches
Send the Custom Printed Pouches team your question with the form below, and we'll reply by email. For a price, build your pouch in the configurator to see a live quote. Walk-ins aren't available at our Brea, California address.
Send us a message
What to include in your message
- Material or size question: the actual product, planned fill amount, texture and any moisture, oil, fragility or piece-size concerns.
- Quote or configuration question: the format, size, material and finish, features, design count, quantity and production speed you selected.
- Artwork help: the pouch size, the file you're working on and the exact issue.
- Technical question: filling, sealing, storage and shipping conditions, plus any arrival date you need.
- Existing order: your order number and the affected design or artwork version.
Find answers faster
Price a pouch
Get a live quote in the pouch configurator, or see price examples.
Choose a material
Compare all six materials and finishes side by side.
Prepare artwork
Use the template and artwork guides for your pouch size.
Common questions
Browse the FAQs on sizing, artwork, pricing and production.
Our address
Custom Printed Pouches
50 Pointe Dr.
Brea, CA 92821
United States
Walk-ins aren't available; please use the contact form.
Contact FAQs
How do I contact Custom Printed Pouches?
Use the contact form on this page. Choose a topic, describe your question and include your pouch size, features or order number where relevant. The team replies by email.
Can I visit the Brea address?
No. Walk-ins aren't available at 50 Pointe Dr., Brea, CA 92821. Please use the contact form.
How do I get a pouch price?
Build your pouch in the configurator for a live quote. Use the contact form when a configuration, product requirement or order question needs help.
What if my artwork is still in progress?
You can configure and price the pouch before the artwork is finished. Use the template for your exact size and send the specific file question through the contact form. Production begins after artwork approval.
How do I get help with an existing order?
Choose "Existing order" in the form and include your order number, what happened and what you need resolved, plus the affected design or artwork version.